Privacy Policy

We may collect the following types of information:

• Full name
• Email address
• Phone number
• Company name (where applicable)
• Event or shoot details, including dates, times, locations, and schedules
• Any other information you voluntarily provide when contacting us or booking our services

We collect information through:

• Enquiry or contact forms on our website
• Newsletter sign-up submissions
• Direct communications via WhatsApp, email, or other messaging channels
• Project briefs and booking confirmations

Where applicable, we may obtain your consent to receive marketing communications through our forms or other interactions.

We use your information to:

• Process and manage bookings and project enquiries
• Communicate with you regarding your project, schedule, and deliverables
• Send relevant updates and marketing communications where you have opted in or where permitted by applicable laws. You may opt out at any time.
• Improve our services and website experience
• Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information.

Our website and operations may involve third-party services, including:

• WhatsApp (Meta) — used as a communication channel when you initiate contact via our website
• Email service providers (e.g. Google Workspace, Microsoft Outlook) — used to send and receive communications related to enquiries, projects, and updates
• Email / newsletter platforms — used to manage subscriptions and marketing communications where you have opted in
• Analytics tools (e.g. Google Analytics) — used to understand website usage and improve performance

These third-party providers may process personal data on our behalf for the purposes described above. We encourage you to review their respective privacy policies.

Our website may use cookies — small text files stored on your device — to enhance your browsing experience and collect anonymised usage data.

You may control or disable cookies through your browser settings. Disabling cookies may affect certain website functionality.

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable laws.

Project-related information may be retained for administrative, legal, and record-keeping purposes.

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, misuse, or disclosure.

However, no method of transmission over the internet is completely secure, and absolute security cannot be guaranteed.

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal data from minors. If such data is identified, we will take steps to remove it promptly.

You have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your data, subject to legal or contractual obligations
• Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at support@zizo.my.

This Privacy Policy is governed by the laws of Malaysia, including the Personal Data Protection Act 2010 (PDPA).

We may update this Privacy Policy from time to time. Updates will be reflected on this page with a revised "Last updated" date.

For any questions regarding this policy or your personal data:

• Email: support@zizo.my
• Location: Kuala Lumpur, Malaysia